Consumer Action Law Centre

7 December , 2016

Victims of financial scandals need simple justice – response to Ramsay EDR Review

Following the slew of financial scandals Australians have faced in recent years, consumer advocates say that Australians need simple and accessible justice with reformed Ombudsman services. The Review of the Financial System External Dispute Resolution and Complaints Framework (Ramsay Review), led by Professor Ian Ramsay, today released its interim report. In response to the review,…

15 August , 2013

ACCC shuts the gates on tricky vacuum cleaner salespeople

Consumer Action’s take on ACCC’s latest court win.

27 February , 2013

AGL announces plans to stop door-to-door selling

Another win for Consumer Action’s ‘Do-Not-Knock’ campaign

4 February , 2013

Consumer Action opposes amendments to single pricing rules

Exempting restaurants and cafes could open exemption floodgates

21 November , 2012

Energy free market needs action from those who champion it

For effective competition, retailers, politicians, marketers must step up

9 November , 2012

Energy White Paper a significant improvement on draft

But benefits of price deregulation oversold.

5 November , 2012

‘We Buy Houses’ puts consumers at risk

Consumer Action says rent to buy schemes may end up hurting both the buyer and seller

22 October , 2012 1 comment

New superannuation centre to boost consumer advocacy

CFA welcomes an innovative funding model that ensure the new Centre can advocate fearlessly.

17 September , 2012

Committee rejects Do Not Knock register: so get the sticker!

Committee’s rejection of a Do Not Knock register can’t be the end of the debate.

2 August , 2012

Explore all your options before buying education software

CALC regularly receives complaints about the in home sale of very expensive educational software.

16 July , 2012

Better energy hardship programs needed

New report offers a snapshot of debt collection practices in the Victorian energy sector.

25 June , 2012

Credit limit regulations so soft they’re almost redundant

Regulations to limit the harm caused by unsolicited credit limit increase offers have been watered down.