In its Pre-Budget Submission for the 2017-18 Budget, the Australian Communications Consumer Action Network (ACCAN) has urged the Federal Government to allocate funding to telecommunications initiatives that will benefit consumers. ACCAN’s recommendations include ongoing funding for the Mobile Black Spot Program, ongoing funding to ensure that the Universal Service Obligation (USO) continues until new safeguards…Read More ACCAN urges Government to allocate budget funds to mobile expansion, USO and broadband monitoring
A group of like-minded advocacy groups have come together to end the data drought by forming the Regional, Rural and Remote Communications Coalition to champion better communications services for consumers and small businesses living in rural, remote or regional areas. The Coalition includes the Australian Communications Consumer Action Network (ACCAN), the National Farmers’ Federation (NFF), the…Read More ACCAN: New Coalition formed to end the data drought
The Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) have collaborated to publish a report on telecommunications affordability. The report, titled Connectivity Costs: Telecommunications Affordability for Low-Income Australia was formed through over 500 surveys with Centrelink recipients and low-income Health Care Card Holders and multiple focus groups. The…Read More Gap in service: ACCAN and SACOSS release report on a lack of telecommunication services to low-income consumers
The Australian Communications Consumer Action Network (ACCAN) has launched its ‘Get Connected’ consumer resource which includes a mapping tool and a series of useful steps for consumers who are struggling to get an ADSL connection while they are waiting for NBN to arrive in their area. Issues accessing ADSL services have become a common complaint…Read More ACCAN launches new ‘Get Connected’ resource for consumers struggling to get a broadband connection
Standards Australia in conjunction with the Department of Finance, Australian Communications Consumer Action Network (ACCAN) and other stakeholders, are pleased to announce Australia will be adopting an internationally aligned standard for ICT accessibility in procurement. Standards Australia CEO, Dr Bronwyn Evans, said that the new Australian Standard is to be used as guidance…Read More Standards Australia and Department of Finance combine to provide greater access to technology for Australians living with a disability.
The Australian Communications Consumer Action Network (ACCAN), South Australian Council of Social Service (SACOSS) and Financial Counselling Australia (FCA) have collaborated in a effort to push the Federal Government to help low-income consumers have better access to telecommunication services, an ACCAN media release reports. New data has revealed that people who are on a minimal income…Read More ACCAN media release: low-income earners face telecommunication exclusion
ACCAN says millions are potentially missing out on digital revolutionRead More ‘Australia Tax’ on IT hits people with disability hardest
Teresa Corbin explains why data breach reporting laws are a good thing, contrary to claims by ADMARead More Data breach law essential to protect individuals
Take ACCAN’s online VoIP surveyRead More Are you happy with the quality of your VoIP services?
ACCAN calls for more transparency re fee calculationsRead More Global roaming rip-off must end
ACCAN: New communications services enables more independent lifestyleRead More National Relay Service upgrade improves lives of people with disability
ACCAN awards over $250,000 to help diverse range of consumersRead More New ACCAN grants projects announced