Dr Martin Gill discusses how electricity retailers continue to justify their poor behaviour by claiming consumers have a choice. This is untrue. As an essential service, consumers must purchase electricity. Consumer rights to access this essential service, at a sensible price, should be protected and not turned into a “game” with a few winners and many losers. Read more here.
Dr Gill is the Consumers Federation of Australia representative on a number of Standards Australia Technical Committees developing energy standards. CFA provides volunteer representatives on Standards Australia Technical Committees as part of the CFA Standards Project; if you are interested in finding out more about the Project and/or becoming a volunteer CFA Standards Representative please contact the Standards Coordinator email@example.com