Volunteer as a consumer representative

View current vacancies here or watch our short video to learn more about what it’s like to volunteer as a consumer representative.

CFA regularly seeks skilled volunteers to be consumer representatives on Standards Australia Technical Committees as part of the Standards Project. Their role is to advocate for the consumer interest to be taken into account, and for the standard to include acceptable requirements for consumer protection.

The representatives put forward end user and public interest perspectives when the standards are being developed or reviewed. They are strong consumer advocates who are able to consider the consumer perspective at all times and put this perspective across through their participation in the committee process. Sometimes technical or content knowledge is useful and our representatives have a wide variety of backgrounds, including scientists, lawyers, engineers, health experts, compliance experts, community workers and others.Consumer representatives are expected to participate in all meetings of their committee, to participate in out of meeting electronic communication and to develop their standards through negotiation and consensus with the rest of the committee. Committees meet two or three times per year and representatives are reimbursed for their travel expenses. Register your interest.

View Policy on appointing Standards Representatives (PDF)

Volunteer as a consumer representative

View free brochure here.

Current Standards Representatives

Currently CFA has more than 30 active volunteer consumer representatives involved in over 60 standards technical committees. The Standards Australia website contains an up-to-date list of all the technical committees and their membership.

Watch an interview with CFA Standards Representative Rob Rosewarne.

Read a profile on CFA Standards Representative Elaine Attwood.

If you are interested in finding out more about becoming a volunteer CFA standards representative, please contact Standards Coordinator standards@consumeraction.org.au and/or register your interest here.

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