Representing Consumers

CFA member organisations represent consumers in the areas that are priorities for them and their members.

CFA also represents consumers directly through its advocacy activities – although these are limited at present due to a lack of resources.

One way in which CFA advances the consumer interest is through nominating and supporting consumer representatives. Standards representatives bring a consumer perspective on product and process standards through Standards Australia committees. Other consumer representatives are nominated by CFA to a range of government and industry processes. These representatives are supported by the CFA membership and wider network.

For more information see:

Representing consumers on Standards Australia Technical Committees (CFA Standards Project) 

CFA’s consumer representatives policy

CFA Advocacy Policy

A list of current consumer representatives and the bodies on which they serve

Information about new opportunities for consumer representatives

CFA Whistleblower Policy

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