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The following is a guest post from Denise Boyd, winner of CFA’s inaugural prize for the most impressive piece of consumer advocacy or research presented during the Soapbox session at this year’s National Consumer Congress. If we think about memorable advertising slogans, and the campaigns behind them, what is it about them that made them effective? Dumb…

Read More Inaugural CFA Soapbox Prizewinner – Watch Your Nuts!

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Following the Treasurer’s response to the Open Banking Review, the ACCC welcomes the introduction of a general data right for all consumers and $20 million in the Federal Budget over the next four years to oversee its implementation. The consumer data right will enable customers to share their transaction, usage and product data with service competitors…

Read More ACCC Welcomes Consumer Data Right

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Consumer group CHOICE welcomes the Federal Budget measures that will make superannuation insurance opt-in, auto-reunite people with lost accounts and ban exit fees. “Making insurance in super opt-in rather than opt-out for people who are at greatest risk of being fleeced will make a huge difference to the retirement savings of millions of Australians,” says CHOICE…

Read More Welcome Budget boost for Super

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Do you know any emerging leaders in your sector? Standards Australia are now accepting applications for the 2018/19 Young Leaders Program. The program provides in-depth training on developing standards and includes the opportunity to observe committees in action. It’s the perfect way to launch a standards career. “Being involved in the program gave me confidence to seek…

Read More Applications now open for Standards Australia Young Leaders Program 2018/19

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Keeping kids free from harm is the effect of standards for toy safety. ISO has just updated a toy safety standard to ensure it covers all bases. Made for play, children’s toys are rife with potential hidden hazards ranging from sharp edges to cords or small parts, to name a few. The humble plaything can cause great harm if not designed and manufactured…

Read More Playing safe with kids’ toys

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Trying to find the right size clothing can be like navigating the minefield that is our clothing size system in Australia. It usually requires taking three different sizes into the change room, or buying them online and returning the duds. The problem is that there is no official sizing system in Australia. The Australian Standard…

Read More Sizing woes a Standards issue

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CHOICE is launching canisaveonenergy.com.au to help people tap into hundreds of dollars in electricity savings. “We’ve decided to intervene in the electricity market and cut out the commercial switching sites which are paid by energy companies to sell their products,” says CHOICE Head of Media Tom Godfrey. “Unfortunately, the electricity market has been stitched up by cosy…

Read More Can I save on energy?

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Dr Martin Gill discusses how electricity retailers continue to justify their poor behaviour by claiming consumers have a choice. This is untrue. As an essential service, consumers must purchase electricity. Consumer rights to access this essential service, at a sensible price, should be protected and not turned into a “game” with a few winners and…

Read More Stop blaming consumers for electricity market failure

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Consumers International has released a new report: The challenge of protecting consumers from unsafe products: A global picture. The report, based on a survey of 132 organisations in 100 countries, found that national product safety legislation is struggling to adapt to the unprecedented challenges created by technological advances and the transformative nature of international supply chains…

Read More Product Safety: A global picture

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The following blog post is reproduced from Consumers International. Product recalls are an important way to remove unsafe products from the marketplace and prevent injury and death. This year the OECD and the International Standards Organisation will be looking at how recalls can be delivered more effectively to ensure consumers are better protected. The right…

Read More Rapid recall: getting unsafe products off the market quickly

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The following is a media release from The Hon Michael Keenan MP, Minister Assisting the Prime Minister for Digital Transformation The Turnbull Government is today announcing a new national body to oversee access to Government-held data as part of a suite of reforms recommended by the Productivity Commission. The reforms, costing $65 million over the next…

Read More Government responds to Productivity Commission Inquiry into data availability and use