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ASIC is warning consumers about companies that claim they can fix a poor credit rating. ASIC is running a month-long campaign, with other Commonwealth, state and territory agencies, to help consumers understand that by using credit repair and debt management firms they may end up paying high fees. Consumers should be aware these companies often…

Read More ASIC warns consumers about paying high fees for credit repair and debt advice services

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The second ever G20 Summit on Consumer Protection was held in Argentina in May 2018.  At the invitation of the co hosts, the Argentinian Directorate for Consumer Protection and Consumers International, Professor Gail Pearson represented Australia and spoke on Food Waste and consumer awareness and education. The program focused on the digital economy and protection…

Read More G20 Consumer Summit 2018

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With China no longer willing to accept material from Australia for potential recycling, there is a national discussion about what can and cannot truthfully be labelled as “recyclable” going forward in Australia. Standards Australia has played a lead role in the development of standards on environmental labelling as the Secretariat of the ISO TC 207 SC 3 Environmental…

Read More What can truthfully be labelled recyclable?

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Dr Martin Gill reviews a solar installers analysis suggesting a strata complex would recover the cost of investing in a solar system in “just over 4 years” – Dr Gill’s review of the installer’s analysis raises multiped issues, read more here. The Clean Energy Council maintains a list of Approved solar installers. These installers voluntarily agree to a…

Read More Validating a solar quote

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The Consumers’ Federation of Australia has recently developed a set of good practice principles to offer guidance to industry bodies and EDR schemes about good practice in ensuring effective consumer input, including good practice in involving the consumer sector. The principles also set out consumer sector expectations for review processes. Read the document in full here.

Read More Guidelines for development and review of industry codes & EDR schemes

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The following is a media release from Senator the Hon Zed Seselja, Assistant Minister for Science, Jobs and Innovation. Australians are being asked for their views on how to modernise the national measurement system as part of the Australian Government’s measurement law review. The Australian Government has marked World Metrology Day with the release of a…

Read More Public consultation commences on Australia’s measurement laws

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Consumers’ Federation of Australia (CFA) congratulates all the volunteers who give generously of their time and expertise in representing consumers on a range of bodies and organisations including over 30 volunteer representatives participating on Standards Australia Technical Committees as part of the CFA Standards Project. This years’ theme Give a little. Change a lot. represents the millions of volunteers…

Read More National Volunteer Week 2018

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The Federal Government has released, and is seeking submissions and comments on, a Regulatory Impact Statement (RIS) which examines options for national regulation of gift card expiry dates. Information about the RIS and the consultation process is available here: https://consult.treasury.gov.au/market-and-competition-policy-division/c2018-t282459/ The consultation period closes on 30 May 2018. The RIS focuses on expiry periods and exemptions and…

Read More Regulation of Gift Card Expiry Periods: Federal Consultation Underway

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Many Internet connected children’s products have weak security as well as invasive data collection and privacy features. There is currently no effective regulation of these products, and little consumer understanding of how they function or their faults. Read more on the Consumers International website here and the video Huggybug Your Family Today’: Don’t play around with children’s online…

Read More Don’t play around with children’s online safety