8 08, 2017

Join Consumer Action’s Campaign against Debt Vultures

By | August 8th, 2017|Campaigns|0 Comments

Live debt free! Take control! Never stress about money again! Maybe you’ve seen one of the TV or radio ads that Debt Vultures use to flog services such as “repairing” credit reports, debt negotiation, personal budgeting, and debt agreements. Debt Vultures give bad advice and spruik so-called "debt solutions" to Australians in financial hardship, and waste [...]

4 08, 2017

State Regulator Outlines Consumer Protection Priorities for 2017-18

By | August 4th, 2017|Consumer protection, Everyday Consumer|0 Comments

Consumers' Federation of Australia welcomes the following statement of priorities from WA Acting Commissioner for Consumer Protection, David Hillyard. The original statement can be found here.  We're in a new financial year and Consumer Protection has considered previous complaint trends and emerging issues to help decide priorities for the 12 months ahead. It's not always [...]

28 07, 2017

Product Safety Reform and the ACL Review – Blog Post

By | July 28th, 2017|Product Safety|0 Comments

The following is a blog post by Luke Nottage and Catherine Niven. The original post can be accessed here.  In 2008, as consumer confidence in Australia took a big hit from the Global Financial Crisis, the Productivity Commission published a report advising the federal Treasurer to lead a belated “re-harmonisation” of consumer protection law. The State and [...]

27 07, 2017

Car Companies Caught Refitting Lethal Airbags – CHOICE

By | July 27th, 2017|CHOICE, Motor vehicles|0 Comments

A CHOICE investigation into the largest automotive recall in Australian history has found Toyota, Mazda, BMW, Lexus and Subaru have been refitting vehicles with potentially faulty airbags and have failed to inform consumers of the ongoing risk of death or injury. “With 2.3 million vehicles in Australia requiring their potentially lethal Takata airbags to be replaced, it’s [...]

25 07, 2017

Federal Government Silent on Debt Vulture Warnings

By | July 25th, 2017|ASIC, Everyday Consumer, Finance|0 Comments

It has been eighteen months since the Australian Securities and Investments Commission (ASIC) warned the Federal Government that so-called "debt management" firms are engaging in misleading and predatory conduct. The Consumer Action Law Centre wrote to the Federal Government shortly afterwards, calling for better regulation in the sector, but have yet to receive a response. [...]

20 07, 2017

International Standards for Climate Change Adaptation – Opinion Piece

By | July 20th, 2017|Standards|0 Comments

The following is an opinion piece by John Henry, who represents CFA on Standards Australia committee EV-015 Greenhouse Gas Measurement and Accounting, the national mirror committee to ISO/TC 207/SC 7. The International Organisation for Standardisation (ISO) has Climate Change Adaptation on its radar thanks to the sub-committee on Greenhouse Gas Measurement and Related Activities (ISO/TC [...]

17 07, 2017

Unexpected Mobile Charges May Be Costing Consumers Millions

By | July 17th, 2017|Everyday Consumer, Telcommunications and Internet|0 Comments

A new survey, commissioned by the Australian Communications Consumer Action Network (ACCAN), has revealed that 12 per cent of respondents experienced unexpected third party charges on their mobile phone bills in the last six months. “Applied to the mobile customer base of Telstra, Optus and Vodafone, this 12 per cent equates to almost 1.9m people [...]

14 07, 2017

CAV to Take Daiso to Court over Product Safety Breaches

By | July 14th, 2017|Everyday Consumer, Product Safety, Standards|0 Comments

Consumer Affairs Victoria (CAV) has begun civil proceedings against Origo & Co Pty Ltd (ACN: 140 019 656) - previously Daiso (Australia) Pty Ltd - in the Federal Court of Australia, for alleged contraventions of product safety provisions and other protections under the Australian Consumer Law. CAV will allege that between 2011 and 2016, the [...]

14 07, 2017

New Safety Standard for Ethanol Burners

By | July 14th, 2017|Everyday Consumer, Standards|0 Comments

A new safety standard for decorative alcohol-fuelled devices, also known as ethanol burners, will ensure consumers’ safety, Small Business Minister Michael McCormack says. “I'm worried about the harm these products can cause consumers, which is why I've made a safety standard which particularly targets table-top devices which pose the greatest risk,” Mr McCormack said. Mr [...]

13 07, 2017

Nanotechnology in Plain Language – An International Standard

By | July 13th, 2017|Standards|0 Comments

CFA have participated in the development of an international standard designed for people who may not be researchers or manufacturers of products using nanotechnology, but who none-the-less need to be familiar with the terms and definitions used in the field. CFA representative Elaine Attwood attended the recent interim meeting of ISO TC 229 Nanotechnologies JWG1 held [...]

10 07, 2017

ASIC Taskforce Signals Shift from Self-Regulation in Finance Industry

By | July 10th, 2017|ASIC, Finance|0 Comments

The Australian Securities and Investments Commission (ASIC) Enforcement Review Taskforce is conducting consultations on a number of proposed reforms to improve the enforcement powers of ASIC. The Taskforce  has just released a series of consultation papers. Recent media reports and Parliamentary inquiries have revealed the impact that poor financial services practices have on people's lives, leading to intense regulatory scrutiny and reduced consumer confidence. One of the key [...]

10 07, 2017

Energy Consumers Want Benefits of Competition – ECA

By | July 10th, 2017|Energy, Everyday Consumer|0 Comments

Media release from Energy Consumers Australia, July 6 2017: Energy Consumers Australia today published the results of its third national survey of the attitudes and activity of household and small business energy consumers. Energy Consumers Australia CEO Rosemary Sinclair said the survey of 2,300 consumers, undertaken between 30 March and 6 April 2017, was consistent [...]