The following is an excerpt from an article that was originally published on The Conversation. Gardening is generally a healthy and pleasurable hobby or occupation. However, any activity carries some risk – and gardening is no exception. Potting mix is known to carry harmful bacteria and fungi. And there have been reports of deaths from diseases, such…Read More Potting mix health risks
It is estimated that close to one billion single use lightweight supermarket style plastic shopping bags are used in Queensland each year. Queensland’s Department of Environment and Heritage Protection advise that while most of these end up in landfill, around 16 million enter the environment in Queensland each year. The lightweight plastic bags often end…Read More Queensland’s plastic shopping bag ban
From 31 January 2018, petrol stations will not be able to display conditionally discounted prices of fuel on the price board. All fuel retailers must show only the full price of fuel available to all motorists, instead of displaying potentially misleading or confusing prices. The regulation also requires fuel retailers to change the price displayed…Read More Changes to discounted prices on fuel price boards
Consumer group CHOICE is calling on the Federal Government to establish an airline ombudsman that is funded by the industry as new research shows travellers are getting increasingly fed up with unresolved complaints. The latest data from CHOICE’s flight delays and cancellations tool, Complane.com.au, has found that Jetstar was the worst offender when it comes to…Read More Airline complaints falling on deaf ears
In its submission to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, CHOICE has called on the Commission to use its special powers to compel banks, insurers and lenders to provide evidence behind high fees and harmful practices. “CHOICE is calling for the Royal Commission to use its powers to…Read More Call for banks to provide reasons behind harmful practices
Growing numbers of Australian consumers are opting for organic products, and should be able to feel confident that the ingredients are in fact organic. Many products carry a symbol, logo or other trade mark to show that they are certified organic. This certification is currently performed by 7 private bodies that are accredited by the Department…Read More Don’t panic, it’s organic!
Consumer Action Law Centre has published part 2 of its submission to the Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector. The submission draws on the experience of the Centre assisting Victorians through legal advice and representation, and financial counselling. The submission identifies various drivers of misconduct or conduct falling below community standards and expectations,…Read More Consumer Action Law Centre: Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector, part 2
The ACCC has today released guidance for egg producers on its approach to enforcing the new National Information Standard on free range eggs, which comes into effect on 26 April 2018. Under the new Standard, egg producers cannot use the words ‘free range’ on their egg cartons unless the eggs were laid by hens that:…Read More ACCC releases guidance on free range egg standard
The Christmas retailers’ naughty list has been revealed in the latest NSW Fair Trading Complaints Register, Minister for Better Regulation Matt Kean said yesterday. Kogan, Samsung Electronics and online ticket reseller Viagogo claimed the top spots with 27 complaints each, followed by The Good Guys with 18, Apple and Harvey Norman with 16 each, and…Read More Christmas retailers with most consumer complaints revealed
Electric cars might finally be having their moment in Australia – as costs fall, Australia will inevitably see an electric car revolution. Surveys show up to half of Australian motorists would consider going electric the next time they buy a car however the most important factor that affects consumers’ decision to buy an electric car…Read More Electric car revolution gains momentum, but will it last the distance?
Consumer Action Law Centre has published part 1 of its initial submission to the Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector today. The submission draws on the experience of the Centre assisting Victorians through legal advice and representation, and financial counselling. The submission identifies various kinds of misconduct by financial services,…Read More Consumer Action Law Centre: Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector, part 1
A Queensland Office of Fair Trading (QOFT) investigation has seen a Gold Coast business enter into an enforceable undertaking for alleged breaches of the Australian Consumer Law (ACL). Between 1 July 2015 and 31 October 2017, Imagine That Photography Pty Ltd, a mobile photography business trading from major shopping centres around Australia, entered into agreements…Read More Mobile photography business enters into enforceable undertaking over alleged ACL breach