The dashboard of a car; the airbags have deployed and are deflated The dashboard of a car; the airbags have deployed and are deflated

About 3.56 million defective Takata airbags have now been replaced as part of the compulsory recall, but more than seven per cent remain outstanding and the ACCC is urging consumers not to ignore or delay responding to recall notices.    Figures released on Friday show about 3.56 million airbags in 2.59 million vehicles were rectified as…

Read More More than 250,000 vehicles with defective Takata airbags remaining for replacement

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Previous Executive Director of Consumers’ Federation Australia Jenni Mack was awarded a Member of the Order of Australia (AM) in the Australia Day Honours for her service to consumer advocacy. CFA is thrilled by the fantastic recognition of Jenni’s long-running contribution to consumer advocacy and the welfare of Australians. Jenni was Executive Director of the…

Read More Previous CFA Executive Director Jenni Mack awarded a Member of the Order of Australia

A view of the steering wheel of a car from behind the driver A view of the steering wheel of a car from behind the driver

ACCC Media Release 3/20: Honda and Mitsubishi have commenced voluntary recalls for vehicles manufactured between 1996 and 2000 due to a serious safety concern relating to faulty airbags. These vehicles may have been fitted with potentially deadly Takata NADI 5-AT airbags. There is a risk these airbags may misdeploy in an accident and cause metal…

Read More Honda and Mitsubishi recall 42,000 cars due to serious airbag safety risk

A gold credit card A gold credit card

The Office of the Australian Information Commissioner (OAIC) has approved amendments to the Credit Reporting Code 2014 that will benefit consumers. The changes follow an application by the Australian Retail Credit Association (ARCA) and consultation with consumer groups, industry and regulators. Australian Information Commissioner and Privacy Commissioner Angelene Falk said that amendments to the Code…

Read More Credit reporting changes to benefit consumers

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The Australian Communications and Media Authority (ACMA) has enhanced rules for telcos in order to better protect people against the ‘bill shock’ that can come from high international mobile roaming charges. Under current rules, telcos must send notifications about international mobile roaming charges to devices that can receive SMS messages – mostly mobile phones. This…

Read More New consumer protections to reduce mobile roaming bill shock

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Telco customers will benefit from clearer communication from their providers; however, further efforts will be needed to protect consumers against unreliable telco services, according to the Australian Communications Consumer Action Network (ACCAN). Released today, the Morrison Government’s Consumer Safeguards Review Part B report provides a high-level framework that aims to address reliability issues of telco…

Read More Telco reliability framework remains a work in progress: ACCAN

Hands opening an empty brown leather wallet Hands opening an empty brown leather wallet

CFA member Nicola Howell (PhD researcher, Melbourne Law School and Senior Lecturer at QUT) is researching the impact of financial difficulty assistance/hardship variations, bankruptcy and debt agreements on consumer debtors . In the next phase of the study, Nicola is keen to hear from financial counsellors, consumer advocates, insolvency practitioners and others working in the…

Read More Share your insights of bankruptcy, debt agreements and financial difficulty assistance

The dashboard of a car, both of the front airbags have deployed The dashboard of a car, both of the front airbags have deployed

The ACCC is warning Australian consumers about a new safety risk in using certain vehicles fitted with a different type of faulty Takata airbag. These airbags, which are fitted with a NADI 5-AT propellant, are not captured under the existing compulsory recall of Takata airbags.  There is a serious safety risk that these NADI airbags…

Read More Consumers warned of new airbag safety risk

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This is a guest post by Product Safety Solutions. In a first for product safety, a new documentary exposes the story of how everyday household products can present unacceptable hazards. Episode 3 of the new US Netflix ‘docuseries’, Broken, titled Deadly Dressers, examines furniture tip-overs that have killed and injured young children. It chronicles how changes to…

Read More Netflix documentary shows how cheap furnture is killing children