13 04, 2017

Ending the Ticket Rip-off

By | April 13th, 2017|CHOICE, Consumer protection|0 Comments

Consumer groups launch international survey of ticket resellers to address world-wide rorts CHOICE is leading a coalition of consumer groups in launching an international survey of the ticket resale market to stop consumers being ripped off by the likes of Viagogo, Stubhub and Ticketmaster Resale. “From outrageous ticket price mark-ups of up to 327% to [...]

12 04, 2017

PRODUCTIVITY COMMISSION SAYS IT’S TIME TO INVEST IN CONSUMER RESEARCH AND ADVOCACY

By | April 12th, 2017|Consumer protection, Featured, News|0 Comments

Australia’s peak consumer body, the Consumers’ Federation of Australia, today welcomed a finding from the Productivity Commission to plug the funding gaps in consumer research and advocacy. The finding, made in the Commission’s Final Report on Consumer Law Enforcement and Administration, recognised that the current funding gaps were hampering sound policy decision making. “Consumer advocates [...]

7 04, 2017

ACCC to monitor Australia’s broadband performance

By | April 7th, 2017|ACCC, NBN, Regulator news|0 Comments

The Australian Competition and Consumer Commission has welcomed the Federal Government’s announcement that it will fund a new broadband performance monitoring program to provide Australian consumers with accurate and independent information about broadband speeds. The program will use hardware-based devices to perform remote testing of around 4,000 households to determine typical speeds on fixed-line NBN [...]

29 03, 2017

Progress on banking code, but missed opportunities too: consumer advocates

By | March 29th, 2017|Banking, News|0 Comments

The Australian Banker’s Association (ABA) response to the Independent Review of the Code of Banking Practice (Khoury Review) is a positive start, but consumer advocates say there are some missed opportunities for the banking industry. Advocates say improving responsible lending assessments and making it easier to cancel credit cards will help Australians have a better [...]

28 03, 2017

120 Day Delay Inflicting Greater Payday Pain

By | March 28th, 2017|Consumer protection, Credit, Payday Lending|0 Comments

Consumer groups call for the Federal Government to take immediate action to protect payday loan and lease borrowers The Consumers Federation of Australia, CHOICE, Consumer Action Law Centre, Financial Counselling Australia, Financial Rights Legal Centre, Consumer Credit Legal Service (WA) and Good Shepherd Microfinance are calling for the Federal Government to immediately introduce legislation to better protect borrowers of toxic loans and leases and increase funding to financial counselling [...]

28 03, 2017

Making the energy market work for consumers

By | March 28th, 2017|ACCC, Energy|0 Comments

CFA member Energy Consumers Australia has welcomed the announcement by the Prime Minister Malcolm Turnbull today that the Australian Government will be directing the Australian Competition and Consumer Commission (ACCC) to review the competitiveness of the retail electricity market. Rosemary Sinclair, Energy Consumers Australia CEO, said the ACCC Inquiry will investigate whether the electricity retail [...]

25 03, 2017

Victoria considers prohibitions on rent-to-buy homes and residential vendor finance

By | March 25th, 2017|Everyday Consumer, Regulator news and government inquiries, VicPol|0 Comments

Consumer Affairs Victoria is asking for feedback to help shape the laws that control how Victorians buy and sell property. A new options paper presents a range of possible reforms to modernise and improve Victoria’s 55-year-old Sale of Land Act 1962 (the Act). “Victoria’s property market is booming, and it’s essential the Sale of Land [...]

25 03, 2017

ACCC seeks views of BP’s proposed acquisition of Woolworths service stations

By | March 25th, 2017|ACCC, Competition|0 Comments

The Australian Competition and Consumer Commission (ACCC) is seeking views on the proposed acquisition of Woolworths Limited’s (Woolworths) network of retail service station sites by BP Australia Pty Ltd (BP). Together with the proposed acquisition, BP proposes to enter into an ongoing retail convenience, shopper docket discount and customer loyalty partnership with Woolworths. The ACCC’s [...]

25 03, 2017

Standards Australia releases Issues Paper to support APEC’s Silver Economy

By | March 25th, 2017|Ageing, Regulator news and government inquiries, Standards|0 Comments

Standards Australia has released an Issues Paper titled The Role of Standards and Innovation for Driving APEC’s Silver Economy, providing insights to assist Asia-Pacific Economic Cooperation (APEC) member economies to prepare for the challenges and opportunities created by ageing societies. In 2016, Standards Australia and the Department of Industry, Innovation and Science, on behalf of [...]

22 03, 2017

Bush telecoms group tells Canberra it’s time for action

By | March 22nd, 2017|Campaigns, Communications|0 Comments

“We hear you and we want to help” was the majority message from politicians in Canberra this week when they met with the Regional, Rural & Remote Communications Coalition. The Coalition met with more than 50 members of parliament over two days with the aim of highlighting the plight of telecommunications in the bush. National [...]

18 03, 2017

Mortgage broker mayhem

By | March 18th, 2017|ASIC, Credit|0 Comments

CFA members CHOICE, Consumer Action Law Centre and Financial Rights Legal Centre are calling on the federal government to act on conflicted remuneration in the mortgage market following an ASIC report that found widespread conflicts of interest for brokers and bank staff have led to an aggressive sales culture and poor outcomes for borrowers.[1] Quotes [...]

18 03, 2017

Energy Consumers Australia welcomes further action on system security challenges

By | March 18th, 2017|Energy, Utilities|0 Comments

CFA member Energy Consumers Australia has welcomed the Turnbull Government’s leadership to secure gas supplies through industry initiatives and its plan to increase the generation of the Snowy Hydro scheme by 50 per cent, adding 2000 megawatts of renewable energy to the National Electricity Market and addressing energy security concerns. Rosemary Sinclair, Energy Consumers Australia [...]