A review suggests banks that subscribe to the Code of Banking Practice have strong policies and good procedures in relation to basic bank products, nevertheless some eligible customers are not taking up the products.
Read More Basic bank accounts visible and in place, but not always reaching those in need
The SensaSlim “dieter’s dream” oral spray has been ordered off the market. Effective from December 1, the Therapeutic Goods Administration (TGA) order prohibits “the importing into, exporting from, Australia and the manufacturing or supply of the product in Australia, or the advertising of the product.”
Read More SensaSlim banned after medico’s exposure of bogus scientific claims
The Code Compliance Monitoring Committee has released its 2010-2011 Annual Report. Highlights noted in the Annual Report include an increase in self reported breaches but a decrease in serious breaches and reviews of bank compliance with IDR obligations.
Read More Banking Code Compliance Monitoring Committee Update, November 2011
The Senate Economics Committee invites submissions to the Corporations Amendment (Future of Financial Advice) Bill 2011 and Corporations Amendment (Further Future of Financial Advice Measures) Bill 2011.
Read More Senate inquiry into the future of financial advice
The House of Representatives Standing Committee on Social Policy and Legal Affairs invites submissions on the inquiry into residential strate title insurance.
Read More Inquiry into residential strata title insurance
The Financial Ombudsman Service has issued a special update on how it treats flood insurance matters Circular Issue 7 – Update 1 – Flood Edition – Nov 2011
Read More Ombudsman updates treatment of flood insurance disputes
A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au
Read More Door to door sales people meet a sticky end
CFA held its Annual General Meeting by video conference on 21 November 2011. Catriona Lowe, CFA Chair, provided an overview of CFA’s achievements during the year and our plans for the future. This is an edited version of her remarks. It gives me great pleasure to report on the successes of CFA over another year.…
Read More CFA Chair highlights progress for 2011
The Queensland Consumers Association has written to the Minister for Infrastructure and Transport indicating its concern about the lack of progress by the airline industry in implementing a recommended external dispute resolution scheme.
Read More Queensland Consumers calls for action on airline industry disputes
Consumer representatives from across the nation demand fairness in energy prices as rule changes are proposed to prevent price gouging by energy network businesses.
Read More Energy rules must change – consumers and big business agree
The Hon Parliamentary Secretary to the Treasurer, David Bradbury, issued a public warning notice on particular types of unsafe child car restraints sold through an online retailer. These car restraints are marketed under various names including ‘Baby Car Seat Pouch’, ‘Portable belt baby car safety seat for 1-5 years old’ and ‘Portable baby car safety…
Read More Warning issued on unsafe child restraints
Number woman has got ACMA, the industry regulator, to support the call for fairs calls for all. But she needs your help to get the changes over the line!
Read More Number woman needs your help to achieve fair call prices from mobiles