The Commonwealth Government announced on 3 June that it will develop Australia’s first Cyber White Paper to provide a comprehensive blueprint to help Australians connect to the internet with confidence. Attorney-General Robert McClelland said the White Paper will be a comprehensive review of how Governments, businesses and individuals can work together to realise the full…

Read More Cyber white paper

The report of the major national review of food labelling requirements, undertaken by a panel chaired by Dr Neal Blewett, was released in late January 2011. Several CFA members made submissions and the report is available at the food labeling review web site operated by the Department of Health. The report contains 61 recommendations, many…

Read More Food labelling review results released

Wanted: Smart Financial Counselling projects to create big ripples Perhaps you’ve got an idea that would lead to fairer outcomes for consumers in financial difficulty or a brainwave about developing or promoting the sector? We’re looking to fund great ideas that  will benefit the sector in the short to medium term. We need you to…

Read More Financial Counselling Foundation grant applications

New unfair contract terms legislation came into effect fully across Australia on 1 July 2010, following a concerted campaign by CFA and its members. These laws make unfair terms in consumer contacts void. Many industries use standard-form consumer contracts, including telecommunications, finance, motor traders, gyms, travel and utilities. A term will be unfair where it…

Read More Unfair contracts

This CFA policy is currently under review CFA has a five point plan for reform in the telecommunications sector. We want: a single consumer telecommunications code; a ‘one-stop’ shop for Alternative Dispute Resolution complaint handling; a more robust consumer protection regulator; vastly improved internal dispute resolution processes within telecommunications companies themselves; and, fair and clear…

Read More Telecoms

On Tuesday 15 March 2011 ASIC launched a new personal finance website called MoneySmart to help people make good financial decisions by providing free, independent and unbiased information, tools and motivation. MoneySmart.gov.au is a key part of the National Financial Literacy Strategy, also launched by ASIC on 15 March 2011.. MoneySmart.gov.au provides more than just…

Read More MoneySmart.gov.au – simple guidance you can trust