ASIC will shortly contact 30 Australian financial services licensees as part of the next phase of its review of financial advice industry practice. The review is intended to provide input into ASIC’s work on educating investors, holding gatekeepers to account and understanding consumer behaviour.Read More ASIC continues review of financial advisors
CHOICE has welcomed the initial response of Health and Food Ministers to the report of the Food Labelling Review. Ministers have promised an alternative to the traffic light labelling system which all the evidence suggests helps consumers the most. It needs to work as well as traffic light labelling to gain consumer support.Read More Ministers put better food labelling on the menu but proof in the pudding
The Commonwealth Consumer Affairs Advisory Council has released a discussion paper on gift cards. Restrictive expiry dates and other terms and conditions have been raised by Choice and consumer affairs agencies. Consumers have also lost when issues become insolvent.Read More Are gift card terms and conditions too tough for consumers?
Global roaming charges are high – indeed some have asked if they are the greatest rip off in history. CFA member ACCAN provides this handy tip sheet to avoid massive smartphone bills.Read More Don’t let global roaming ruin your holiday
The Australian Consumer Law’s unfair contract terms provisions are set to be tested in the Victorian Civil and Administrative Tribunal (VCAT) after CFA member, the Consumer Action Law Centre issued proceedings against internship and work experience agency Borch Leeman on behalf of one of its clients. As well as the alleged unfair contract terms, Consumer…Read More National unfair contract terms and consumer guarantees to be under the spotlight
Parliamentary Joint Committee on Corporations and Financial Services is inviting submissions on MySuper Core Provisions.Read More Inquiry into the Superannuation Legislation Amendment (MySuper Core Provisions) Bill 2011
Consumer guarantees became Australia-wide law on 1 January this year. Find out how they can protect consumers when buying goods or services this ChristmasRead More Know your shopping rights: consumer guarantees
Every year, hundreds of Australians are seriously injured using items they believed to be safe, and some people die. With warmer weather people dig out products they have used for months, which may pose risk injury.
The ACCC’s online campaign seeks to ensure this summer is a safe one.Read More ACCC campaign for a safe summer
Mandatory grocery unit pricing was introduced in 2009. While an important victory for consumers, consumer groups remain concerned that unit prices are insufficiently legible and prominent for many consumers, concerns that have been confirmed in a recent survey.Read More Unit prices – are they legible and prominent?
ACCC SCAMwatch is advising consumers to watch out for this year’s twelve scams of Christmas.
Scams occur all year round but scammers prey on people’s generosity and vulnerabilities at this time of year.Read More The twelve scams of Christmas
The Consumer Action Law Centre has welcomed the finding from a parliamentary committee of inquiry that Australia’s responsible lending laws don’t sufficiently protect consumers from harmful payday loans. However, the Centre said it was disappointed the inquiry hasn’t supported a cap on the cost of credit, and it has called on the Government to stay…Read More Committee’s report shows responsible lending laws aren’t enough
A new survey suggests key improvements are needed to improve the legibility and prominence of unit pricing in Coles and Woolworths supermarkets to help more consumers better compare the costs of everyday groceries.Read More Supermarket pricing system needs birthday boost