When you buy a product, you have every right to expect it to be of good quality and to work properly.
Under Australia’s new consumer laws, if you buy a product and it is not up to scratch you have the right to take it back to where you bought it and ask the business to fix the problem.
Read More Use your rights – repair, replace, refund
CHOICE says comments are softening up ahead of interest rate decisions.
Read More Consumers deserve transparency not spin from banks
The Australian Competition and Consumer Commission today released its 2011 report on the prices, costs and profits of unleaded petrol in Australia.
Read More ACCC petrol report shows higher prices reflect global trends
Bioenergy efficiently extracts clean, low-emission electricity from a range of wastes. CFA has appointed a consumer representative to the SA technical committee on Sustainability Criteria for bioenergy.
Read More Developing a sustainability standard for bioenergy
CHOICE uses Australia Day to call for better country-of-origin food labelling In the lead-up to Australia Day, CFA Member CHOICE is calling on politicians to act on the overwhelming desire of Australian consumers for better country-of-origin labelling on food for retail sale. The people’s watchdog says that consumers regularly identify country-of-origin labelling as a major concern,…
Read More Time to give Australian fare a Fair Go
ASIC has released a consultation paper to commence its review of external dispute resolution (EDR) jurisdiction over consumer complaints in cases where members have commenced legal proceedings to recover debts from consumers.
Read More ASIC discussion paper: EDR jurisdiction and debt collection proceedings
Consumer Affairs Victoria reminded Victorian parents and carers of the dangers that toys containing magnets can pose if swallowed following the recent death of a Queensland toddler.
Read More Warning on magnets in toys
Mandatory safety standards are made for products that are likely to be especially hazardous. In making mandatory safety standards, the government protects consumers by specifying minimum requirements that products must meet before they are supplied
Read More Mandatory standards: protecting consumers
Consumer groups say despite an industry campaign there’s no justification for any more delays or concessions which would further dilute much-needed federal government reforms to the regulation of financial advisers.
Read More Time up for concessions and delays to vital financial reforms
Victorian households are staring down the barrel of yet another electricity price hike after the Australian Competition Tribunal (ACT) overturned significant aspects of the ruling of the energy industry’s independent regulator.
Read More Consumers the losers as competition tribunal sides with power companies – yet again.
An Australian fringe lending company is introducing payday loan “kiosks” which look like ATMs into Queensland shopping centres, a move that financial counsellors say could put financially vulnerable families at greater risk post the holidays.
Read More Payday Loan “ATMs” – A New Low in Irresponsible Lending
Waste from obsolete computers and television sets (known as e-waste) is now a massive problem worldwide. To assist industry to comply with new legislation about e-waste management, Standards Australia is developing a new standard, AS/NZS 5377 – Collection, storage, transport and treatment of e-waste.
Read More New standard to manage the impact of e-waste