Consumer guarantees became Australia-wide law on 1 January this year. Find out how they can protect consumers when buying goods or services this ChristmasRead More Know your shopping rights: consumer guarantees
Every year, hundreds of Australians are seriously injured using items they believed to be safe, and some people die. With warmer weather people dig out products they have used for months, which may pose risk injury.
The ACCC’s online campaign seeks to ensure this summer is a safe one.Read More ACCC campaign for a safe summer
Mandatory grocery unit pricing was introduced in 2009. While an important victory for consumers, consumer groups remain concerned that unit prices are insufficiently legible and prominent for many consumers, concerns that have been confirmed in a recent survey.Read More Unit prices – are they legible and prominent?
ACCC SCAMwatch is advising consumers to watch out for this year’s twelve scams of Christmas.
Scams occur all year round but scammers prey on people’s generosity and vulnerabilities at this time of year.Read More The twelve scams of Christmas
The Consumer Action Law Centre has welcomed the finding from a parliamentary committee of inquiry that Australia’s responsible lending laws don’t sufficiently protect consumers from harmful payday loans. However, the Centre said it was disappointed the inquiry hasn’t supported a cap on the cost of credit, and it has called on the Government to stay…Read More Committee’s report shows responsible lending laws aren’t enough
A new survey suggests key improvements are needed to improve the legibility and prominence of unit pricing in Coles and Woolworths supermarkets to help more consumers better compare the costs of everyday groceries.Read More Supermarket pricing system needs birthday boost
Mark Gregory from RMIT University says charges can be as high as $AUD20/MB for international data roaming and $AUD4.40 per minute to call home, but that there’s no justification. Originally published in The Conversation.Read More Are Australian international roaming charges the greatest rip-off in history?
The Credit Ombudsman Service, an ASIC approved external disputes resolutions scheme, is seeking a non-executive consumer director with expertise in consumer credit casework or policy and a commitment to the interests of vulnerable consumers.Read More Credit Ombudsman Service seeks non-executive Director
Elaine’s interest in nutrition was sparked by her son’s diagnosis with ADHD. She has dedicated more than 30 years to community service and has represented consumers and CFA on many issues.Read More Introducing CFA Standards Project representative Elaine Atwood
CFA member CHOICE says the Federal Government has failed to put the best interests of Australian consumers first on nutrition labelling, in its position released ahead of the 9 December meeting of food and health ministers. Almost a year since the report of the independent Food Labelling Review, Parliamentary Secretary for Health, Catherine King, today…Read More Federal failure on front of pack food labelling
A review suggests banks that subscribe to the Code of Banking Practice have strong policies and good procedures in relation to basic bank products, nevertheless some eligible customers are not taking up the products.Read More Basic bank accounts visible and in place, but not always reaching those in need
The SensaSlim “dieter’s dream” oral spray has been ordered off the market. Effective from December 1, the Therapeutic Goods Administration (TGA) order prohibits “the importing into, exporting from, Australia and the manufacturing or supply of the product in Australia, or the advertising of the product.”Read More SensaSlim banned after medico’s exposure of bogus scientific claims