Operation of the insurance industry during disaster events – Commonwealth inquiry

The Standing Committee on Social Policy and Legal Affairs is holding an inquiry into the insurance industry with specific reference to extreme weather and disaster events. Submissions will be accepted until Friday 12 August 2011, with the exception of submissions from Western Australia, which are requested by Friday 22 July 2011, as the Committee will be visiting Western Australia shortly thereafter.

Go to the the Inquiry’s website for information about the inquiry, including terms of reference, guidance on preparing a submission and uploading it online.

Online survey
To gauge community concerns relating to this inquiry, the Committee is also conducting an online survey. The survey is targeting members of the community who have made a disaster-related claim on their insurance policies in the last 5 years. The Committee cannot investigate or make rulings on particular insurance claims, but invites submissions which address the processes of insurance claims and dispute resolution, and invites policy holders to complete the online survey.

The Committee Secretariat will be able to help you with your inquiries and can be contacted on telephone (02) 6277 2358

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