More financial counsellors weigh in against de-funding recommendation

Thousands of Victorian working families, pensioners and those in financial hardship will be the biggest losers if the Federal Government adopts yesterday’s Commission of Audit recommendation to cut funding for financial counselling.

‘Financial counselling provides economic benefits far beyond its client base. Research from Adelaide University found that every dollar invested in financial counselling saves the economy five – a good rate of return by any measure,’ said Peter Gartlan, Executive Director of The Financial and Consumer Rights Council.

‘This is why we’re stunned at the Commission’s recommendations – financial counselling can change lives and saves money for the economy.

Financial counsellors provide free and independent advice and support to over 40 000 cash strapped Victorians every year. Mr Gartlan said this advice has positive effects on clients’ financial, physical and mental health.

‘The numbers are compelling: 60 per cent of clients have their financial difficulties resolved, 63 per cent feel their mental and emotional wellbeing is improved, and 45 per cent feel physically healthier,’ said Mr Gartlan.

‘Denying access to free and independent advice and advocacy will plunge vulnerable Victorians into increasing poverty and debt.The suffering will be felt in the bush too, already battered by floods, fire and drought. The rural financial counselling service has also been ear marked to be abolished.’

Victoria receives approximately $4.5 million of Federal Government funding, in addition to the $7 million of State Government funding. Both state and federal funding recognises that financial counselling is a shared responsibility.  Without Federal funding, we will see:

  • the closure of the national financial counselling helpline 1800 007 007;
  • the complete closure of Commonwealth-funded services;
  • a massive blow out in waiting lists; and
  • those already faced with job loss, sickness, hospitalisation, and family crises will essentially be abandoned to fend for themselves in the face of utilities disconnection, hunger and debt.

‘Defunding the program benefits nobody – not consumers, not government, not the economy.  Quite simply, financial counselling saves the government much more money than it costs,’ said Mr Gartlan.

At present anyone who is in financial difficulty can still contact a free and independent financial counsellor on 1800 007 007 or visit