Members Directory

This page lists CFA’s organisational members: organisations with a consumer focus compatible with the objectives of CFA and with no conflict of interest.

 

Australian Communications Consumer Action Network

The Australian Communications Consumer Action Network is the peak body that represents all consumers on communications issues including telecommunications, Internet, broadcasting, broadband and emerging new services. ACCAN provides a strong, unified voice to industry and government as they work towards availability, accessibility and affordability of communications services for all Australians.
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Australian Privacy Foundation

As a non-government organisation, the Australian Privacy Foundation is the primary association devoted to the protection of privacy rights of all Australians. APF aims to alert the public’s attention to emerging issues that pose a threat to the freedom and privacy of Australians. APF fights for the right for individuals to control their own personal information and to be free of excessive and intrusive behaviour.
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Australian Motorcycle Council

The Australian Motorcycle Council is the peak motorcycle rider organisation in Australia, providing a voice for Australia’s motorcycle-riding community of over 800,000 riders. The council is made up of the peak rider organisations from each state and territory plus other organisations.

AMC’s objectives include promoting and improving all aspects of road safety concerning motorcycling in Australia; promoting, improving and protecting the recreational use of motorcycles in
Australia; and promoting the safe and convenient use of motorcycles in Australia.

 

Brotherhood of St. Laurence

Brotherhood of St. Laurence is committed to create a poverty-free Australia for this and future generations. Their main objectives are to eradicate poverty and exclusion from the mainstream of society, be a strong national voice on poverty and exclusion, and to develop innovative policy, programs and practice.
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Cairns Community Legal Centre

CCLC provides general legal service to individuals seeking legal advice in Far North Queensland in relation to a wide range of matters, which include but are not limited to, criminal law and traffic matters, family law, civil law, consumer rights, employment law, discrimination complaints and neighbourhood disputes.
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Caxton Legal Centre

Located in Brisbane, Caxton Legal Centre is an independent, non-profit community organisation whose objectives are to provide low income and disadvantaged persons with free legal and social welfare services. These persons could be in need of relief from poverty, distress, misfortune, destitution and helplessness, or education in legal, social welfare and related matters.
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CHOICE

As the leading independent and transparent consumer advocacy group in Australia, CHOICE’s main objective is to ensure that the voice of consumers is heard. CHOICE empowers consumers, ensuring that they receive both advocacy and advice when making purchasing decisions.  CHOICE also campaigns to protect and assist consumers through changes to laws and industry behaviour.
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Consumer Action Law Centre

Consumer Action is a campaign-focused consumer advocacy, litigation and policy organization based in Melbourne, Australia. As the largest specialist consumer legal practice in Australia, Consumer Action provides free legal advice and pursues litigation for vulnerable and disadvantaged consumers across Victoria. They offer advice and assistance to consumers and campaigns for change in consumers’ interests. Consumer Action is also a nationally recognized and influential policy and research body. CALC pursue agendas of law reform across a widespread of consumer issues at levels of government, in the media, and throughout the community.
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Consumer Credit Legal Service WA

As a not-for-profit charitable organization, Consumer Credit Legal Service (WA) Inc. provides legal advice and representation to WA consumers, in credit, banking and finance sectors.  They also provide consumer voices to WA consumers on issues of policy and law reform. CCLAWA also take an active role in community legal education through media, seminars and publications, aiming to raise general public awareness of consumer rights in credit, banking and financial service areas.
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Consumer Utilities Advocacy Centre

Established in 2002, Consumer Utilities Advocacy Centre is a specialist consumer organization that provides fair outcomes for Victorian energy and water consumers through policy and regulatory processes.
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Consumers Association of South Australia

As the voice of South Australian consumers, Consumers Association of South Australia represents consumers’ interests, encourages the distribution of information on issues affecting consumers, and provides opportunity for discussion these issues, with the aim of lobbying them to all government levels.
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Combined Pensioners & Superannuants Association of NSW

CPSA was founded in 1931 as a non-profit, non-party-political membership association serving pensioners of all ages, superannuants and low-income retirees.
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Darwin Community Legal Service 

Free and confidential, the Darwin Community Legal Service assists in the protection of the legal rights of disadvantaged members of the community. DCLS aims to provide legal advice and support to everyone in the community, ensuring that all people are aware of their legal rights.
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Ethical Consumers Australia

Incorporated in NSW, Ethical Consumers Australia is an organization that runs independently and not for profit.  Their mission is to ensure that people make ethical consumption choices that match their personal values. Ethical Consumers Australia aims to overcome barriers that people who want to make ethical consumption choices face, for example, favouring a sustainable environment, protect or support human rights, increasing social justice or promoting the interests and rights of animals.
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Financial and Consumer Rights Council

The FCRC is the peak body for financial counsellors in Victoria. The FCRC provides financial counsellors with resources and support, promoting the needs of those experiencing financial hardship. FCRC also provides information, support and advocacy to Victorians in financial difficulty. FCRC works within the community sector, and offers free, independent and confidential services.
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Financial Counselling Australia

As the peak body for financial counsellors in Australia, Financial Counselling Australia supports the financial counseling profession by providing a voice in national debates.  They also advocate for behalf of the clients of financial counsellors for a fairer marketplace that will prevent financial problems in the first place.  Financial counselors provide information, support and advocacy to assist people in financial difficulty.
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Financial Counselling Service and Consumer Law Centre of ACT (CARE Inc)

As a non-profit community legal centre, CARE Inc, provides low and moderate-income consumers with free legal advice and assistance. CARE Inc, ensures that low income consumers are fairly treated and can overcome debt with the support offered.  CARE Inc. specializes in areas of consumer credit (mortgages, credit cards and personal loans), debt recovery, banking, simple contracts, general fair trading and consumer protection.
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Financial Counsellors Association Queensland

A small association run by volunteers, the Financial Counsellors’ Association of Queensland is a professional body for Financial Counsellors in Queensland.  They assist in a range of services relating to personal finances, which include information on rights and responsibilities of finances, understanding debts and debt recovery processes, assistance with budgeting and money management, assistance with voicing circumstances to creditors and others, and insolvency options.
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Financial Rights Legal Centre

The Financial Rights Legal Centre (formerly Consumer Credit Law Centre NSW) is a community legal centre specialising in financial services, particularly in the areas of consumer credit, banking, debt recovery and insurance. It is the only such Centre in NSW, and one of the only centres in Australia that fully integrates telephone assistance and financial counselling with legal advice and representation. The Financial Rights Legal Centre also operates the Insurance Law Service, a national specialist consumer insurance advice service.
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Hobart Community Legal Service

HCLS is a community organisation whose aims are to foster community awareness of the law, to make the law more equitable and accessible to the public, and to provide free legal information, advice and referral to the general public in southern Tasmania.
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Home Economics Institute of Australia

HEIA is the peak professional body for Australian home economics professionals. Their mission is to educate, inform and act as an advocate to government, industry and the community for families and households, in order to provide individuals with the opportunity to make informed decisions that enhance their everyday living.
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Illawarra Legal Centre

Independently operated as a not-for-profit, community based legal centre, Illawarra Legal Centre offers free legal services to the public.
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Indigenous Consumer Assistance Network

Located in several locations in Queensland, ICAN provides consumer education, advocacy and financial counseling services to Indigenous consumers across Australia. ICAN aims to empower Indigenous consumers by providing them with assistance to alleviate consumer disadvantage, the education to make better informed consumer choices, and advocacy services which highlight and tackle Indigenous consumer disadvantage.
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National Association of Community Legal Centres (NACLC)

The NACLC operate as independent not-for-profit community organizations. They provide the public with legal and related services, especially those who are economically, socially or culturally disadvantaged and have special needs.
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Public Interest Advocacy Centre

The Public Interest Advocacy Centre is an independent, non-profit law and policy organization, dedicated to providing legal help to the most vulnerable and disadvantaged people in the community.  The PIAC takes strategic action on public interest issues through a combination of litigation, policy and research, training, and by empowering and engaging with citizens, consumers and communities.
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Public Transport Users Association

Operating as a non-profit, voluntary, consumer organization, with no political affiliations, the Public Transport Users Association represents passengers from all forms of public transport.  The PTUA takes the interest of all users of public transport into account when lobbying governments and public transport authorities.  PTUA promotes public transport and educates the community about the benefits of sustainable transport policies through the media and working with other bodies. PTUA researches into transport policies that will improve transport services and make Melbourne and regional Victoria a better place to live.
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Queensland Consumers Association

As a non-profit, voluntary organization, the Queensland Consumers’ Association exists to advance Queensland consumers’ interests.  Members of the Queensland Consumers’ Association specialize in particular policy areas, including energy. Over the past 10 years, the Queensland Consumers’ Association has also undertaken advocacy and research on behalf of Queensland’s household energy consumers.
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Redfern Legal Centre

Established in 1977 and located in Redfern, Redfern Legal Centre is an independent, non-profit community legal centre. RLC is dedicated to promoting social justice and human rights and provides free legal advice, referral and casework to disadvantaged people and groups who live in its catchment area. RLC is also dedicated to community legal education and is an advocate for reforming inequalities in laws, the legal system, administrative practices and society as a whole.
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South Australian Financial Counsellors Association

The South Australian Financial Counsellors Association is the professional association for Financial Counsellors in South Australia.  They provide resources and support to financial counsellors.  Financial Counsellors assist South Australians in financial difficulty by providing information, support and advocacy, and work within the community sector. Services offered by the South Australian Financial Counsellors Association are free, independent and confidential.
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Superannuation Consumers Centre

The Superannuation Consumers Centre aims to make a positive contribution to restoring trust and confidence in the superannuation industry.
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Tasmanian Council of Social Service

Established in 1961, the Tasmanian Council of Social Service is the peak body for the community services sector in Tasmania.
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Townsville Community Legal Centre

Townsville Community Legal Centre is a non-profit community legal centre that offers services that are readily accessible, informal and available to all members of the community.
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