This page lists CFA’s organisational members: organisations with a consumer focus compatible with the objectives of CFA and with no conflict of interest.

 

Australian Communications Consumer Action Network

The Australian Communications Consumer Action Network is the peak body that represents all consumers on communications issues including telecommunications, Internet, broadcasting, broadband and emerging new services. ACCAN provides a strong, unified voice to industry and government as they work towards availability, accessibility and affordability of communications services for all Australians.
Find out more

 

Australian Motorcycle Council

The Australian Motorcycle Council is the peak motorcycle rider organisation in Australia, providing a voice for Australia’s motorcycle-riding community of over 800,000 riders. The council is made up of the peak rider organisations from each state and territory plus other organisations.

AMC’s objectives include promoting and improving all aspects of road safety concerning motorcycling in Australia; promoting, improving and protecting the recreational use of motorcycles in
Australia; and promoting the safe and convenient use of motorcycles in Australia.

 

Cairns Community Legal Centre

CCLC provides general legal service to individuals seeking legal advice in Far North Queensland in relation to a wide range of matters, which include but are not limited to, criminal law and traffic matters, family law, civil law, consumer rights, employment law, discrimination complaints and neighbourhood disputes.
Find out more

 

Caxton Legal Centre

Located in Brisbane, Caxton Legal Centre is an independent, non-profit community organisation whose objectives are to provide low income and disadvantaged persons with free legal and social welfare services. These persons could be in need of relief from poverty, distress, misfortune, destitution and helplessness, or education in legal, social welfare and related matters.
Find out more

 

CHOICE

As the leading independent and transparent consumer advocacy group in Australia, CHOICE’s main objective is to ensure that the voice of consumers is heard. CHOICE empowers consumers, ensuring that they receive both advocacy and advice when making purchasing decisions.  CHOICE also campaigns to protect and assist consumers through changes to laws and industry behaviour.
Find out more

 

Consumer Action Law Centre

Consumer Action is a campaign-focused consumer advocacy, litigation and policy organization based in Melbourne, Australia. As the largest specialist consumer legal practice in Australia, Consumer Action provides free legal advice and pursues litigation for vulnerable and disadvantaged consumers across Victoria. They offer advice and assistance to consumers and campaigns for change in consumers’ interests. Consumer Action is also a nationally recognized and influential policy and research body. CALC pursue agendas of law reform across a widespread of consumer issues at levels of government, in the media, and throughout the community.
Find out more


Consumer Credit Legal Service WA

As a not-for-profit charitable organization, Consumer Credit Legal Service (WA) Inc. provides legal advice and representation to WA consumers, in credit, banking and finance sectors.  They also provide consumer voices to WA consumers on issues of policy and law reform. CCLAWA also take an active role in community legal education through media, seminars and publications, aiming to raise general public awareness of consumer rights in credit, banking and financial service areas.
Find out more

 

Consumer Policy Research Centre

Established in 2002, Consumer Policy Research Centre is a specialist consumer organization that provides fair outcomes for Victorian energy and water consumers through policy and regulatory processes.
Find out more

 

Consumers Association of South Australia

As the voice of South Australian consumers, Consumers Association of South Australia represents consumers’ interests, encourages the distribution of information on issues affecting consumers, and provides opportunity for discussion these issues, with the aim of lobbying them to all government levels.
Find out more

Consumers Association of Western Australia

The Consumers’ Association is a non-profit, voluntary organisation run by consumers for consumers. We focus on a wide range of Western Australian and Australian issues that impact on people living in Western Australia.
Find out more

Combined Pensioners & Superannuants Association of NSW

CPSA was founded in 1931 as a non-profit, non-party-political membership association serving pensioners of all ages, superannuants and low-income retirees.
Find out more

COTA

COTA Australia is the peak national organisation representing the rights, needs and interests of older Australians.  COTA Australia is the national policy and advocacy arm of the COTA Federation which comprises COTAs in each State and Territory. COTA Australia focuses on policy issues from the perspective of older people as citizens and consumers.
Find out more

Darwin Community Legal Service 

Free and confidential, the Darwin Community Legal Service assists in the protection of the legal rights of disadvantaged members of the community. DCLS aims to provide legal advice and support to everyone in the community, ensuring that all people are aware of their legal rights.
Find out more

 

Ethical Consumers Australia

Incorporated in NSW, Ethical Consumers Australia is an organization that runs independently and not for profit.  Their mission is to ensure that people make ethical consumption choices that match their personal values. Ethical Consumers Australia aims to overcome barriers that people who want to make ethical consumption choices face, for example, favouring a sustainable environment, protect or support human rights, increasing social justice or promoting the interests and rights of animals.
Find out more

 

Financial and Consumer Rights Council

The FCRC is the peak body for financial counsellors in Victoria. The FCRC provides financial counsellors with resources and support, promoting the needs of those experiencing financial hardship. FCRC also provides information, support and advocacy to Victorians in financial difficulty. FCRC works within the community sector, and offers free, independent and confidential services.
Find out more

 

Financial Counselling Australia

As the peak body for financial counsellors in Australia, Financial Counselling Australia supports the financial counseling profession by providing a voice in national debates.  They also advocate for behalf of the clients of financial counsellors for a fairer marketplace that will prevent financial problems in the first place.  Financial counselors provide information, support and advocacy to assist people in financial difficulty.
Find out more

 

Financial Counselling Service and Consumer Law Centre of ACT (CARE Inc)

As a non-profit community legal centre, CARE Inc, provides low and moderate-income consumers with free legal advice and assistance. CARE Inc, ensures that low income consumers are fairly treated and can overcome debt with the support offered.  CARE Inc. specializes in areas of consumer credit (mortgages, credit cards and personal loans), debt recovery, banking, simple contracts, general fair trading and consumer protection.
Find out more

Financial Counsellors’ Association of NSW 

The Financial Counsellors’ Association of NSW Inc (FCAN) is the peak membership body that represents and supports Financial Counsellors in NSW. FCAN was established in 1980 and has a rich history of advocacy and supporting financially vulnerable people and people experiencing financial hardship.
Find out more

Financial Rights Legal Centre

The Financial Rights Legal Centre (formerly Consumer Credit Law Centre NSW) is a community legal centre specialising in financial services, particularly in the areas of consumer credit, banking, debt recovery and insurance. It is the only such Centre in NSW, and one of the only centres in Australia that fully integrates telephone assistance and financial counselling with legal advice and representation. The Financial Rights Legal Centre also operates the Insurance Law Service, a national specialist consumer insurance advice service.
Find out more

First Nations Foundation

First Nations Foundation is an organisation that advocates for the economic freedom of first Australians. It does so through a range of services and education programs which seek to empowering indigenous peoples by bridging the gap between their experiences and the financial sector.
Find out more

Hobart Community Legal Service

HCLS is a community organisation whose aims are to foster community awareness of the law, to make the law more equitable and accessible to the public, and to provide free legal information, advice and referral to the general public in southern Tasmania.
Find out more

 

Home Economics Institute of Australia

HEIA is the peak professional body for Australian home economics professionals. Their mission is to educate, inform and act as an advocate to government, industry and the community for families and households, in order to provide individuals with the opportunity to make informed decisions that enhance their everyday living.
Find out more

 

Illawarra Legal Centre

Independently operated as a not-for-profit, community based legal centre, Illawarra Legal Centre offers free legal services to the public.
Find out more

Indigenous Consumer Assistance Network

Located in several locations in Queensland, ICAN provides consumer education, advocacy and financial counseling services to Indigenous consumers across Australia. ICAN aims to empower Indigenous consumers by providing them with assistance to alleviate consumer disadvantage, the education to make better informed consumer choices, and advocacy services which highlight and tackle Indigenous consumer disadvantage.
Find out more

Public Transport Users Association

Operating as a non-profit, voluntary, consumer organization, with no political affiliations, the Public Transport Users Association represents passengers from all forms of public transport.  The PTUA takes the interest of all users of public transport into account when lobbying governments and public transport authorities.  PTUA promotes public transport and educates the community about the benefits of sustainable transport policies through the media and working with other bodies. PTUA researches into transport policies that will improve transport services and make Melbourne and regional Victoria a better place to live.
Find out more 

Redfern Legal Centre

Established in 1977 and located in Redfern, Redfern Legal Centre is an independent, non-profit community legal centre. RLC is dedicated to promoting social justice and human rights and provides free legal advice, referral and casework to disadvantaged people and groups who live in its catchment area. RLC is also dedicated to community legal education and is an advocate for reforming inequalities in laws, the legal system, administrative practices and society as a whole.
Find out more

Salvation Army’s Moneycare

The Salvation Army’s Moneycare service provides free and confidential financial counselling. Moneycare clients come from all walks of life. They can help you if you are in financial difficulty, in a financial crisis situation or wish to avoid financial difficulties.
Find out more

South Australian Financial Counsellors Association

The South Australian Financial Counsellors Association is the professional association for Financial Counsellors in South Australia.  They provide resources and support to financial counsellors.  Financial Counsellors assist South Australians in financial difficulty by providing information, support and advocacy, and work within the community sector. Services offered by the South Australian Financial Counsellors Association are free, independent and confidential.
Find out more