The Financial Rights Legal Centre (formerly Consumer Credit Law Centre NSW) is a community legal centre specialising in financial services, particularly in the areas of consumer credit, banking, debt recovery and insurance.
It is the only such Centre in NSW, and one of the only centres in Australia that fully integrates telephone assistance and financial counselling with legal advice and representation. The Financial Rights Legal Centre also operates the Insurance Law Service, a national specialist consumer insurance advice service.
As a community legal centre the Financial Rights Legal Centre is largely government funded and independently managed by a voluntary Management Committee. They maintain a particular focus on issues that affect vulnerable and disadvantaged consumers. They provide a well-integrated combination of information, advice, casework, and education to assist consumers in financial stress. They also conduct research and collect data from our extensive contact with consumers to campaign for changes to law and industry practice for the benefit of consumers. They employ both financial counsellors and solicitors to provide the best service for our clients.