Consumer Representative opportunity: Insurance Brokers Code Compliance Committee

Represent the consumer or community perspective on the Insurance Brokers Code Committee who monitor and enforce compliance with the Insurance Brokers Code of Practice.

  • Initial term of 3 years with eligibility for re-appointment
  • Annual salary of $27,050 inclusive of super

About the opportunity

The Insurance Brokers Code Compliance Committee (IBCCC) is an independent body that monitors customer owned banks’ compliance with the Customer Owned Banking Code of Practice, helping banks create a better banking experience for customers.

The IBCCC’s work is supported by a dedicated team of staff at the Australian Financial Complaints Authority (AFCA) that provide Code monitoring and administration services to the Committee. Together, they examine bank practices, identify current and emerging industry-wide problems, recommend improvements to bank practices and consult with stakeholders and the public and keep them informed of industry activity.

The IBCCC consists of an Independent Chair, an Industry Representative and a Consumer Representative and are currently recruiting a Consumer Representative to join the Committee, for a fixed term of three years, and will be eligible for re-appointment for two further terms, each not exceeding three years.

The role of Consumer Representative of the IBCCC has a duty to comply with the IBCCC Charter and perform functions of the Consumer Representative.

Typically, in this role you will:

  • Attend all Committee meetings and represent the interests of consumers and the community.
  • Provide relevant knowledge and subject matter expertise.
  • Work constructively with other IBCCC members to oversee compliance monitoring and reporting, including investigations and decisions regarding insurance brokers’ compliance with the Code.
  • Engage with relevant stakeholders to identify Code compliance issues and report back to consumer organisations
  • Provide input into the Committees publications, including the annual report, website, reports of outcomes and inquiries undertaken, articles, reviews and presentations
  • Other duties that could reasonably be expected of this role

About you

To be successful in this role, you’ll come equipped with:

  • A good understanding of the finance sector in Australia, ideally the insurance broking sector
  • Demonstrated capacity to represent consumer and community interests, including small business
  • A good understanding of the role of voluntary codes of practice
  • Well-developed interpersonal and leadership skills
  • A high standard of integrity and ethics
  • Tertiary qualifications in either law, banking and finance, compliance or policy

To apply

To learn more about who we are and the work we do, please visit: .

To apply, please submit your resume and cover letter explaining why you think you’d be a great fit for this role, directly to Maggie Pileggi, Executive Resourcing Partner AFCA at .

Please make sure you address the key criteria in your cover letter.

Applications close 30th September 2021 5pm. View position description.

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