Australian Consumer News Story Weekly Wrap Up

Australian Consumer News Stories that have caught our eye this week:

  • According to Sydney Morning Herald, Ticketek and Ticketmaster have been forced to disclose any additional charges in later stages of the sales process, after an ACCC investigation of their drip pricing practices.
  • In order to reduce credit card fraud, Commonwealth Bank have granted millions of its customers the power to instantly lock and unlock credit cards if customers lose or misplace their credit cards, or are a victim of theft, via a new feature on its mobile app. Customers can also cancel or order a replacement card via the mobile app, if their credit card cannot be found, says the Sydney Morning Herald.
  • Canberra Times reports that energy retailers will be forced to provide households and businesses with clearer information about possible increases in electricity prices before consumers enter a contract.
  • A record number of Australians are entering into debt agreements after spending beyond their means, jeopardising their job prospects and future financial security, reports the Daily Mail.
  • According to Canberra Times, Reebok has been penalised $350,000 and ordered to issue refunds for misleading customers about its EasyTone shoe range, which it claimed for years would boost muscle tone of calves, thighs and derrières more than ordinary sneakers.