The Consumers Federation of Australia is seeking expressions of interest from suitably qualified consumer representatives to sit on the AFTA Travel Accreditation Scheme’s (ATAS) Code Compliance Monitoring Committee (CCMC) currently being established.

The Consumers Federation of Australia is seeking expressions of interest from suitably qualified consumer representatives to sit on the AFTA Travel Accreditation Scheme’s (ATAS) Code Compliance Monitoring Committee (CCMC) currently being established.
The roles of the CCMC include to:
  • review and determine customer complaints, allegations of non compliance with the ATAS Charter and Code, and appeals against unsuccessful applications for, or renewal of, ATAS accreditation.
  • monitor compliance with the Code and its operations.
The CCMC can issue binding decisions, including sanctions against a scheme participant.
The ATAS Charter and the CCMC’s Terms of Reference (Attachment 8) are available athttp://www.afta.com.au/uploads/atas-charter.pdf
The two consumer representatives will have: experience, or the ability to acquire knowledge, of dispute resolution or accreditation schemes; the ability to understand the Code’s provisions and procedures; and direct links with the Australian consumer movement.
CCMC members will be remunerated for their time in undertaking their duties at a rate expected to be $500 per meeting. The term of the appointment is for 2 years.  The CCMC is expected to meet quarterly in Sydney.
Applicants should provide a brief statement demonstrating suitability for the role and a CV.  Applications close on 21 July and should be sent by email to info@consumersfederation.org.au.
For more information contact Ian Jarratt, ph 07 37195475

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