The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms.
AFCA seeks expressions of interest from interested persons for potential appointment to the panels as either a Consumer or Industry Representative. These appointments are sessional. The time commitment required of successful candidates will be based on workflow needs and decision-making requirements for AFCA disputes.
The term of each sessional appointment is from 1-3 years and may be renewed. Remuneration is $120 per hour, with most disputes expected to take up to 4 hours unless the file is unusually complex or lengthy.
View the Position Description.
More information, including how to apply here.