Developing and promoting the consumer interest

The Consumers Federation of Australia is the peak body for consumer organisations in Australia. It represents 34 full member organisations, including all of Australia’s major consumer organisations.

CFA advocates in the interests of Australian Consumers. It develops policy on important consumer issues, nominates and supports consumer representatives to industry and government processes, and supports consumer participation in the development of standards. More information about each of these activities can be found on this site.

CFA is a full member of Consumers International, the international peak body for the world’s consumer organisations.

CFA is an incorporated non-profit organistion. The objectives of the Consumers Federation of Australia are:

To promote the interests of consumers, in particular low income and disadvantaged consumers, through:

  • Identifying areas in which the interests of consumers are being adversely affected;
  • Advocating policy and law reform changes to benefit consumers;
  • Conducting consumer awareness and information programs;
  • Liaising with other consumer and community groups to advance the interest of consumers;
  • Facilitating consumer responses to government, industry and regulators where specific funding or resources are available; and
  • Doing other things to further the interests of consumers

CFA holds its Annual General meeting towards the end of each year (usually November) at which it elects an executive committee to run the organisation.

See the Members menu for a full list of voting and non voting members.

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