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  • ACCC market study into new car retailing—have your say

    The ACCC is conducting a market study of the new car retailing industry. The market study will review industry practices in the sector to assist in identifying risks to consumers and the competitive process. The key issues to be covered by the study include: compliance with consumer guarantees obligations and the ability of consumers to […]

  • Standards build trust – World Standards Day – 14 October 2016

    World Standards Day is held on 14 October each year and has been recognised worldwide since 1970; it raises awareness and recognises the achievements and efforts of the thousands of experts who share their know-how and expertise in voluntary international standards setting. Australian consumers can be assured that the products and systems they use are safe and reliable thanks to an objective, rigorous set of standards.

  • 2016 Deni Green Award goes to Phil Wilkinson

    The 2016 Deni Green Award and $2000 prize money goes to Phil Wilkinson, CEO of AIRAH and founding member of the Green Building Council of Australia.  See more information and video interview with Phil here “Phil is a rare find – the combination of technical expertise, a passion for effective communication and a deep commitment […]

  • Financial Rights Legal Centre and Consumers Federation Australia publish submission to review Code of Banking Practice

    Consumers Federation Australia (CFA) along with several consumer organisations have recently submitted a joint consumer representative submission to the Australian Banking Association. The ABA has resourced this 2016 submission, conducted as a collaborative effort between the CFA and the Financial Rights Legal Centre (FRLC). CFA and the FRLC engaged with the following consumer organisations who have […]

  • ACCAN launches new ‘Get Connected’ resource for consumers struggling to get a broadband connection

    The Australian Communications Consumer Action Network (ACCAN) has launched its ‘Get Connected’ consumer resource which includes a mapping tool and a series of useful steps for consumers who are struggling to get an ADSL connection while they are waiting for NBN to arrive in their area. Issues accessing ADSL services have become a common complaint […]

  • Telecommunications Industry Ombudsman Limited seeking new Director

    The Telecommunications Industry Ombudsman Board is currently seeking three new Directors for their Board of Directors. The three Director vacancies are in the following areas: Consumer Experience Director: Demonstrated link to community or consumer groups who represent those who use telecommunication services Independent Director (non-for-profit governance experience): Demonstrated experience within non-for-profit governance and must also […]


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