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  • ISO talks with John Furbank: The price is right

    In an increasingly price-conscious world, being able to compare prices of equivalent products in order to make an informed choice is a consumer right. But with the explosion of pre-packaged goods in different types of packaging and product sizes that has hit our shop shelves, making that choice is no easy task. To get around [...]

  • CHOICE launches Complane

    CHOICE has introduced their new consumer assistance tool: Complane. Complane has been developed to minimize the number of difficulties that travelers have making complaints with airlines when their flights are delayed or canceled. CHOICE recently conducted a study into passenger travel, revealing that over the past year, over 23 per cent of travelers faced either [...]

  • Australian Energy Regulator seeking expressions of interest for Consumer Challenge Panel members

    The Australian Energy Regulator (AER) is seeking Expressions of Interest from individuals to apply to be a member of the Consumer Challenge Panel (CCP). The CCP forms an invaluable part of the AER’s regulatory decision-making process by providing consumer insight and perspective into the AER’s decisions. Individuals with consumer experience and engagement, regulatory decision-making or knowledge of [...]

  • Defining Consumer Protection in the Digital Age

    Robin Simpson, Consumers International’s (CI) Senior Policy Adviser, recently represented CI at the OECD Ministerial Meeting on The digital economy innovation, growth and social prosperity which took place in Cancun, Mexico. He spoke at the Civil Society Forum convened by the OECD Civil Society information Society Advisory Council (CSISAC) and in the main agenda panel [...]

  • Nanotechnology vocabulary standard published

    Nanotechnology materials have already found their way into consumer products and impact on many technology and industry sectors. This standard is intended to facilitate communications between organizations and individuals in industry and those who interact with them by providing terms and definitions related to core terms in the field of nanotechnologies.

  • ACCAN media release: low-income earners face telecommunication exclusion

    The Australian Communications Consumer Action Network (ACCAN),  South Australian Council of Social Service (SACOSS) and Financial Counselling Australia (FCA) have collaborated in a effort to push the Federal Government to help low-income consumers have better access to telecommunication services, an ACCAN media release reports. New data has revealed that people who are on a minimal income [...]

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