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Consumers’ Federation of Australia (CFA) is pleased to release a tool for consumer advocates to monitor the implementation of the recommendations from the Review of the Australian Consumer Law (ACL) and the Productivity Commission Report into ACL Administration and Enforcement. These reports set a substantial agenda for consumer law reform which has been welcomed by…

Read More New Tool to Monitor Australian Consumer Law Review Implementation

The following is a Media Release from The Hon Michael Sukkar MP: Assistant Minister to the Treasurer The Turnbull Government has today introduced a Bill into Parliament containing reforms to improve outcomes for Australian consumers across a range of areas. Schedule 1 of the Treasury Laws Amendment (2018 Measures No. 3) Bill 2018 amends the Australia Consumer Law…

Read More Government introduces legislation to continue to improve outcomes for consumers

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As Consumer Action Law Centre asks insurance companies to “Show Us Some Love”, a new report from the Centre shares the shocking stories of Australians caught out by unfair terms in insurance contracts. The report DENIED: Levelling the playing field to make insurance fair details people’s shocking experiences with insurance claims and shows why an unfair contract…

Read More Consumer Action asks insurance companies to show Australians some love

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The following is an excerpt from an article that was originally published on The Conversation. Gardening is generally a healthy and pleasurable hobby or occupation. However, any activity carries some risk – and gardening is no exception. Potting mix is known to carry harmful bacteria and fungi. And there have been reports of deaths from diseases, such…

Read More Potting mix health risks

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In its submission to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, CHOICE has called on the Commission to use its special powers to compel banks, insurers and lenders to provide evidence behind high fees and harmful practices. “CHOICE is calling for the Royal Commission to use its powers to…

Read More Call for banks to provide reasons behind harmful practices

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Growing numbers of Australian consumers are opting for organic products, and should be able to feel confident that the ingredients are in fact organic. Many products carry a symbol, logo or other trade mark to show that they are certified organic. This certification is currently performed by 7 private bodies that are accredited by the Department…

Read More Don’t panic, it’s organic!

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Consumer Action Law Centre has published part 2 of its submission to the Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector. The submission draws on the experience of the Centre assisting Victorians through legal advice and representation, and financial counselling. The submission identifies various drivers of misconduct or conduct falling below community standards and expectations,…

Read More Consumer Action Law Centre: Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector, part 2

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The Christmas retailers’ naughty list has been revealed in the latest NSW Fair Trading Complaints Register, Minister for Better Regulation Matt Kean said yesterday. Kogan, Samsung Electronics and online ticket reseller Viagogo claimed the top spots with 27 complaints each, followed by The Good Guys with 18, Apple and Harvey Norman with 16 each, and…

Read More Christmas retailers with most consumer complaints revealed

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Electric cars might finally be having their moment in Australia – as costs fall, Australia will inevitably see an electric car revolution. Surveys show up to half of Australian motorists would consider going electric the next time they buy a car however the most important factor that affects consumers’ decision to buy an electric car…

Read More Electric car revolution gains momentum, but will it last the distance?