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A report on the sale of add-on general insurance products by the independent committee monitoring the Insurance Brokers Code of Practice (the Code) outlines the extent to which  and how Code subscribing insurance brokers provide add-on insurance products to their clients. This is an Insurance Brokers Code Compliance Committee media release The Insurance Brokers Code…

Read More Most brokers handling insurance add-ons well, but there is room for improvement: Report

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Not all cyber security risks can be addressed by governments and industry — individuals should also take steps to protect themselves. The COVID-19 pandemic demonstrated how much Australians interact and work online, trusting the internet for healthcare, working from home, education, entertainment and online shopping. Protecting you and your family online is about more than avoiding…

Read More Cyber security — your responsibility

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The COVID-19 epidemic has raised concerns around supply chains and the need for more innovation. So how can organisations be innovative enough in order to deal with an increasingly uncertain world? Standards Australia has recently published three AS ISO standards on  Innovation management — about guidance, vocabulary, and tools and methods for innovative partnerships. A Consumers Federation…

Read More Innovate or perish —Standards Australia publishes standards on innovation management

A gold watch on a table with button batteries scattered around the watch A gold watch on a table with button batteries scattered around the watch

New mandatory safety and information standards around the supply of button batteries and consumer goods containing them came into effect on 22 December 2020. This is an Office of Fair Trading Qld Media Release Fair Trading Executive Director Brian Bauer said these new mandatory safety and information standards are overdue as too many children are…

Read More Fair Trading welcomes new button battery mandatory standards

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Under certain circumstances, open flued gas space heaters pose a risk of releasing unhealthy and sometimes lethal concentrations of carbon monoxide into buildings. Malfunctioning, poorly or infrequently serviced open flued gas space heaters in residential settings have resulted in the deaths of three Victorians since 2010. Your views are being sought on the Regulatory Impact…

Read More Phase out of open flued gas space heaters — have your say

A typewriter with the words '2020' on the page A typewriter with the words '2020' on the page

Consumer Affairs Australia and New Zealand (CAANZ) has published its annual report highlighting the key education, enforcement and policy activities undertaken by the regulators of the ACL in 2019-20. It provides an insight into the work completed by policy officers, educators and regulators to refine and enforce the ACL over the course of the year.…

Read More Australian Consumer Law Year in Review Report 2019-20

Cans of food stacked on a shelf in a grocery store Cans of food stacked on a shelf in a grocery store

CFA’s recent submission on a consultation paper prepared by consultants on the Consistency of Food Regulatory Approaches in Australia and New Zealand identified labelling, food medicine, and health claims as the main areas of inconsistency. The submission included the following points: Labelling: The present requirements provide great scope for between jurisdiction inconsistencies in the assessment…

Read More CFA Submission on Consistency of Food Regulation

Small round disk batteries in green and black cardboard packaging that says 'GP Lithium' Small round disk batteries in green and black cardboard packaging that says 'GP Lithium'

The Morrison Government is delivering on its commitment to improve the safety of button batteries with the introduction of new mandatory safety and information standards to help protect Australian children. This is a media release by the Hon Michael Sukkar MP In Australia three children have died from injuries sustained as a result of swallowing…

Read More Mandatory improvement to button battery safety to save lives

Denim jean pocket holding four credit cards Denim jean pocket holding four credit cards

A new report by the Australian Banking Association (ABA) shows it’s time to immediately ban the use of credit cards for gambling. This is a Financial Counselling Australia Media Release The ABA has released the results of its consultation process about the use of credit cards for gambling. A survey conducted to inform the report…

Read More ABA report confirms credit card funded gambling doesn’t have community support

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Financial Rights Legal Centre has released a landmark report on the concept of Open Insurance – the application of the Consumer Data Right to the general insurance industry. This is a Financial Rights Legal Centre Media Release Financial Rights’ Chief Executive Officer Karen Cox said the Open Insurance report by Dr Richard Tooth of Sapere…

Read More Financial Rights report reveals risks and opportunities in Open Insurance

A transmission tower A transmission tower

The Australian Energy Market Operator (AEMO) is seeking nominations for a consumer representative to sit on a new AEMO and Clean Energy Council working group focused on reforming the generator connection process. The working group’s objective is to clarify, standardise and streamline the grid connections approach in Australia to maintain system security during the energy transition…

Read More Consumer Representative Opportunity: Australian Energy Market Operator and Clean Energy Council Working Group

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The Australian Finance Industry Association seeks a consumer representative to sit on its Code Compliance Committee (CCC) for the new Buy Now Pay Later Code of Practice (the Code). The Code is being developed by the AFIA Buy Now Pay Later Providers Group to assist them to: Promote a customer-centric approach to the design, marketing…

Read More Consumer Representative Opportunity: AFIA Buy Now Pay Later Code of Practice Code Compliance Committee