15 09, 2017

Financial Counselling Australia WA Funding for Financial Services

By | September 15th, 2017|Financial Counselling|0 Comments

Financial Counselling Australia welcomes funding of $7.4 million in yesterday’s WA State budget to reinstate and expand financial counselling services. Financial counsellors work in community organisations, providing advice to people struggling with bills and debt. In a tight budgetary environment, the funding is a clear recognition by the WA government that investing in preventative services [...]

15 09, 2017

Advocates Respond to Meeting of Consumer Affairs Ministers

By | September 15th, 2017|Consumer protection|0 Comments

Consumer advocates have welcomed the decision by Consumer Affairs Ministers to support key changes to the Australian Consumer Law. Consumers’ Federation of Australia have joined member organisations in welcoming the response from Australian Ministers for Consumer Affairs to the Review of the Australian Consumer Law. CFA member organisation CHOICE welcomed the announcement stating: "Today Ministers committed [...]

8 09, 2017

Response to Retirement Housing Inquiry fails to provide access to justice

By | September 8th, 2017|Ageing|0 Comments

Joint media release from Consumer Action, COTA, HHAG and RRVV: After six months of waiting, the Victorian Government has responded to the Inquiry into the Retirement Housing Sector, conducted by the Victorian Legislative Council.   The Victorian Government’s response to the Parliamentary Inquiry has failed to deliver, according to retirement housing residents and advocates. Despite nearly [...]

8 09, 2017

Plugs and Sockets Standard Gets an Update

By | September 8th, 2017|Standards|0 Comments

When you plug your phone charger in to a wall socket, how do you know that it will fit? A new edition of the standard for plugs and sockets used in Australia and New Zealand, AS/NZS 3112, Approval and test specification - Plugs and socket – outlets, has been published. Read more here. Standards are [...]

5 09, 2017

CFA Member Financial Counselling Australia Joins Campaign to Stop Welfare Cuts

By | September 5th, 2017|Everyday Consumer|0 Comments

Financial Counselling Australia is putting its support, loud and clear, behind the ACOSS-led campaign calling on the Government to stop demonizing people on welfare and reverse planned cuts to social security benefits. FCA is one of the many community organisations that yesterday signed a joint statement calling out the inhumanity behind nine proposed welfare cuts.  [...]

5 09, 2017

Energy Retailers to Inform Consumers of Better Deals

By | September 5th, 2017|Energy|0 Comments

From CFA member Queensland Consumers Association: The Queensland Consumers Association has welcomed the decision by south east Queensland (SEQ) electricity retailers to let many of their customers know that they might be able to get a better deal. Association spokesperson Ian Jarratt says this is a long overdue move that will be of particular help [...]

4 09, 2017

Energy Retailers Urged to Focus on Solutions ahead of Meeting with PM

By | September 4th, 2017|Energy|0 Comments

From CFA member Energy Consumers Australia: Energy Consumers Australia is urging the CEOs of major energy retailers to develop comprehensive strategies to improve the way they support their customers ahead of their second meeting with the Prime Minister today. Energy Consumers Australia CEO, Rosemary Sinclair, said the Prime Minister’s intervention earlier this month shone a [...]

3 09, 2017

CHOICE Calls for Urgent Reform of Ticket Resales Industry

By | September 3rd, 2017|CHOICE|0 Comments

From CFA member CHOICE: A study of the ticket resale industry has found desperate fans are fed up with a market which uses unfair sales tactics to deliberately confuse, overcharge and hit them with sneaky fees. “From Ed Sheeran and Adele to Cirque Du Soleil and the Cricket World Cup, consumers are being hoodwinked into [...]

1 09, 2017

Telstra Customers at Reduced Risk of Unexpected Third Party Charges – ACCAN

By | September 1st, 2017|Telcommunications and Internet|0 Comments

ACCAN welcomes Telstra’s announcement that it will no longer offer third party mobile subscriptions to its customers from 3 December, 2017. Our recent survey found that as many as 1.9m consumers across Australia have found unexpected third party charges on their phone bills in the previous six months. “We congratulate Telstra on stepping up and taking action to stop their [...]

1 09, 2017

Queensland Calls for Stronger Lemon Laws

By | September 1st, 2017|Consumer protection|0 Comments

Media release from Attorney General and Minister for Justice Yvette D'Ath.  The Palaszczuk Government is calling on the Federal Government and other states and territories to back further development of improved consumer laws, going into this week's Consumer Affairs Forum. Attorney-General and Minister for Justice Yvette D’Ath said Australian Consumer Law had undergone significant review. Last [...]

31 08, 2017

Federal Government Taking Submissions in Fight Against Modern Slavery – Standards

By | August 31st, 2017|Standards|0 Comments

Millions of people around the world today are subjected to modern slavery practices, such as servitude and forced labour. Australian businesses and consumers are benefiting from modern slavery in supply chains, including through access to cheaper labour and services. These are grave violations of human rights  with devastating impacts which have no place in our [...]

30 08, 2017

Experts to Review Building and Construction Safety Issues

By | August 30th, 2017|Everyday Consumer|0 Comments

The following is a press release from the Minister for Industry, Innovation and Science, Craig Laundry MP. A leading academic and an expert lawyer have been appointed to examine compliance and enforcement issues in Australia’s construction sector to help ensure the ongoing safety of the nation’s buildings. The Building Ministers’ Forum (BMF) today announced that Professor [...]