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  • Financial Rights Legal Centre and Consumers Federation Australia publish submission to review Code of Banking Practice

    Consumers Federation Australia (CFA) along with several consumer organisations have recently submitted a joint consumer representative submission to the Australian Banking Association. The ABA has resourced this 2016 submission, conducted as a collaborative effort between the CFA and the Financial Rights Legal Centre (FRLC). CFA and the FRLC engaged with the following consumer organisations who have […]

  • ACCAN launches new ‘Get Connected’ resource for consumers struggling to get a broadband connection

    The Australian Communications Consumer Action Network (ACCAN) has launched its ‘Get Connected’ consumer resource which includes a mapping tool and a series of useful steps for consumers who are struggling to get an ADSL connection while they are waiting for NBN to arrive in their area. Issues accessing ADSL services have become a common complaint […]

  • Telecommunications Industry Ombudsman Limited seeking new Director

    The Telecommunications Industry Ombudsman Board is currently seeking three new Directors for their Board of Directors. The three Director vacancies are in the following areas: Consumer Experience Director: Demonstrated link to community or consumer groups who represent those who use telecommunication services Independent Director (non-for-profit governance experience): Demonstrated experience within non-for-profit governance and must also […]

  • Could you represent consumers on a Bicycle Committee?

    Expressions of interest are invited for a volunteer Consumers’ Federation of Australia (CFA) representative on a Standards Australia Technical Committee reviewing a series of bicycle and bicycle accessories standards. CFA representatives on Standards Committees are volunteers who represent the interests of consumers, in forming and revising Australian Standards.  It’s a very practical and useful way […]

  • Is a banking tribunal really the answer?

    Consumers Federation Australia along with the Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have written a letter to the Prime Minister, Minister for Financial Services and the Treasurer in response to announcements of the Federal Government possibly instituting a financial services tribunal. CFA, along with other signed organisations have raised […]

  • CFA publishes submission to the Productivity Commission

    Earlier in 2016, the Productivity Commission announced its study on consumer law enforcement and administration. The study seeks to focus on the efficacy of the single law, multiple regulator model which provides the foundation for Australian Consumer Law. The Productivity Commission was seeking commentary and submissions on the existing model to publish within their Issues […]

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