Developing and promoting the consumer perspective

Join CFA

CFA represents and supports organisations and individuals working in consumers' interests.

More about CFA membership

Consumer news

News from CFA members, consumer regulators and more.

Stay in touch: subscribe to our newsletter or follow us on Twitter.

Read more consumer news
  • CFA reps on the Standards Australia Outstanding Committee 2016

    Congratulations to CFA Standards representatives David Gray and Paul Loney who are members of the Standards Australia Technical Committee EL-041 Lamps and related equipment which received the Standards Australia Outstanding Committee Award for 2016.

  • Consumers call for political parties to help ease the squeeze on living standards

    The Queensland Consumers Association (QCA) and other consumer groups1 want all parties contesting the forthcoming federal election to do much more to help consumers experiencing cost of living pressures. QCA spokesperson, Ian Jarratt, says being able to easily and quickly get better value at the supermarket would help consumers to “ease the squeeze” on living [...]

  • The changing telecommunications market: have your say

    The Productivity Commission has published a press release, calling on people to provide valuable input into the Telecommunications Universal Service Obligation. The Commission seeks to change and meet the evolving demands for the future direction of telecommunications within the Australian market.   Commissioner Paul Lindwall states that ‘currently we have in place a Universal Service [...]

  • Dangers of button batteries

    Every week in Australia about 20 children present at hospitals after swallowing a button battery. Two children have died: in 2013 and 2015. When swallowed, small coin-sized lithium button batteries can get stuck in a child’s throat and cause severe burns or death. The statistic has prompted an alliance between consumer group Choice, The Parenthood and Kidsafe Queensland, [...]

  • Calling for nominations for the Deni Greene Award

    The Deni Greene Award is now in its fourth year. Based on the success of the 2013, 2014 and 2015 Awards, it has a continuing relationship with the Bob Brown Foundation. The award was planned to run for 5 years, so this is the second last year of the award.

  • OECD E-commerce guidelines – a step forward for consumers in the digital age

    Robin Simpson, Consumers International’s Senior Policy Advisor discusses the recently revised OECD E-commerce guidelines and their implications for consumers. The OECD published its revised E-commerce guidelines at the end of March. They form a useful outline for any regulator that is developing work in this area and a good starting point for consumer groups that want to evaluate [...]

Campaigns

CFA members campaign for consumers

View all campaigns